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Terms & conditions

Terms & conditions

  1. Validity

    OurPrints.co.uk and the Purchaser are the contractors under the following terms and conditions.

    For the business connection between ourPrints.co.uk and the buyer, the subsequent terms and conditions are valid in their composure from the moment of the order. ourPrints.co.uk does not accept deviant conditions of the buyer, unless ourPrints has accepted an assertive written application earlier.

  2. Prices

    All listed prices are retail prices inclusive of the legal value added tax, which is valid in each case without costs of packaging and dispatch. Costs for packaging and dispatch are charged according to our installation separately. All listed prices, also for packaging and dispatch, count only at the time of the order. With updates on the Internet pages of ourPrints all previous prices and other information about goods become invalid. The version valid at the time of the order is decisive in each case.

  3. Payment Terms

    The customer can choose Paypal or Credit card payment,

  4. Right of withdrawal

    Customers do not have the right to cancel orders of products customized to the customer's specifications or tailored specifically to the personal needs of the customer. For this reason, your screen print order of a customized print cannot be canceled, as expressly stated here. In the case of prepayment, if payment has not appeared in the account listed in the order confirmation within seven days, then ourPrints has the right to cancel the order and to withdraw from the contract.

  5. Terms of Delivery

    The delivery is done by sending the purchased items to the customer to the address provided. After receipt of payment your order will be prepared for shipment within one working day. Delivery time will be 2-4 days. Each delivery is subject to the proviso that ourPrints timely and properly supplied. Delayed deliveries of ourPrints do not entitle the buyer to compensation claims, unless ourPrints is of negligence or intent to load. Further claims remain reserved for the customer. Delays in delivery based on the grounds that ourPrints is not responsible for (force majeure, fault of others, etc.), the deadline will be extended and the customer shall be informed immediately. If prolonged, the causes of delays longer than two weeks after the conclusion of the contract that each party is entitled to withdraw from the contract. If the customer is not encountered at home upon the delivery of the package, and the packet is not picked up from the post office within 7 days by the customer or the customer refuses the acceptance of the package, ourPrints has the right to cancel the order and cancel the contract.

  6. Warranty

    The defect liability terms in accordance with the law apply. The customer is not entitled to transfer a claim. If there are no other results, further titles of the customer - for whatever reasons - are excluded. ourPrints holds no responsibility for faults that arise on items to be delivered; especially ourPrints takes no responsibility for lost profit or other financial loss of the purchaser. As far as the contractual liability of ourPrints is excluded or restricted, this applies to personal liability of jobholders, substitutes and auxiliary personnel. Apparent faults have to be reported in written immediately. However this should be implemented within two weeks from the delivery. The reports that are implemented after the fortnight period will be discarded. Inadequacy of quality will not be an issue as long as the delivered quality is corresponding to technical standards of digital Photo development and editing. Since the technical variations in colors of image and original can't be avoided, it will not be considered a fault related to the quality. Loss of quality: it wont be a fault with quality had the original itself is of less quality. (e.g. resolution of original image). A specific characteristic of deliverables is not agreed. Limitation of liability will not be valid if it has been an intentional effort, caused by careless treatment. Warranty does not apply if the purchaser is found to be with fallacies and claims regulated by law. Typically, if ourPrints violates an essential contractual obligation, liability to pay damages is restricted to the incidental damage. If the supplementary performance has been carried by means of additional supply, the purchaser is obliged to return the original items within 30 days on account of ourPrints. Return consignment of faulty goods has to be fulfilled according to statutory provisions. ourPrints reserves the right for claiming compensation according to legal matters. Limitation period is 24 months per delivery.

  7. Copyrights

    The client is solely responsible for the contents of transferred image data. We assume that the client possesses the necessary copyrights, trademark rights or other rights for all works, files and images that are transferred. In case of infringement of those rights, the client is obligated to indemnify ourPrints from any claims that might be issued by third parties. This is strictly ensured by liability assumption versus the claimant. If the claimant does not approve the liability assumption the client will indemnify ourPrints from all claims. In this case the client will support OurPrints in the defense of such claims. The client bears all incidental expenses (e.g. court and lawyer costs, fines, etc.).

  8. Granting of License

    The customer retains all rights to all documents to be transferred to ourPrints  by the customer or by the persons authorized by the customer. For the execution of the contract the customer grants ourPrints the unrestricted right in time and space to use the available image data to provide the service in the context of the contract management. This contains also the storage, reproduction and processing of image data. This includes the right to make available some pictures for correction and improvement to third parties.

  9. Newsletter

    In order to keep you up to date on our latest offers, we will send newsletter of ourPrints and their affiliated companies to the provided email address. You may unsubscribe the newsletter at any time without having to pay additional costs except the regular transmitting costs at standard rates.


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